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Top 5 Asus Device Issues and How to Fix Them at Home

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Repair your Asus Device


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Take repairs into your own hands with Asus Accessories

1. Battery Failure: Revive Your Power Source

Laptop batteries typically last between 2 and 5 years. Factors like battery type, usage patterns, and care can influence their lifespan. Asus often incorporates advanced battery technology, such as fast charging capabilities or power-saving modes, which can enhance battery life and performance. Heavy usage and poor battery care can shorten battery life. Proper maintenance, such as avoiding extreme temperatures and regular calibrations, can help prolong battery performance.

Common Symptoms:

  • Your Asus device won’t hold a charge, or the battery drains unusually fast.
  • Abrupt shut downs even though the battery appears to have charge left.

How to Fix It: Battery failure is one of the most common issues with laptops, tablets, and smartphones. Fortunately, it's also one of the easiest to fix yourself. With the right replacement battery, you can restore your battery life and performance in no time.

Step-by-Step Solution:

  1. Power down completely before starting.
  2. Remove the back cover using a small screwdriver or pry tool, being careful not to damage any of the clips or edges.
  3. Disconnect the old battery by gently removing the connector from the motherboard.
  4. Insert the new battery by connecting it to the motherboard and securing it in place.
  5. Close the device, reattach the back cover, and turn back on to test the new battery.

By purchasing a genuine, Asus manufactured battery on our site, you can ensure compatibility. Using third-party or generic batteries is a risky move and can lead to improper charging, overheating, or even permanent damage.

A shining example is the iconic Zenbook 14 OLED (UX3405), with a whopping 15+ hours of battery life!


2. Cracked Screen: Restoring Your Display

Common Symptoms:

  • Cracks or chips on the screen, causing unresponsiveness or erratic touch behavior.
  • Visible lines or dead zones on the screen.

How to Fix It: Cracked screens can make your laptop or phone almost impossible to use. While this might seem like a major issue, replacing a screen is a relatively straightforward process with the right parts and care.

Step-by-Step Solution:

  1. Turn off your device and unplug it from any power source.
  2. Use a suction cup and plastic pry tools to gently lift the screen away. Be patient, as some screens are held in place with adhesive.
  3. Disconnect the display cables from the motherboard carefully.
  4. Attach the new screen by reconnecting the cables and aligning the display.
  5. Test the new screen before fully securing it in place, ensuring everything is working properly.

Recommended Part:
Whether you would like to replace just the screen panel or the entire display module of your laptop, we have a variety of models available. All OEM parts sourced directly from Asus, ensuring the same quality and performance as the original screen.

LCD Panel


3. Keyboard Malfunctions: Bringing Your Keys Back to Life

Common Symptoms:

  • Certain keys aren’t responding, or they produce incorrect characters.
  • Some keys are stuck or physically damaged.

How to Fix It: A malfunctioning keyboard can be a major inconvenience, but replacing it can breathe new life into your laptop. Luckily, swapping out the keyboard is a relatively easy fix. Feel free to contact our expert support team if you need assistance locating your correct Asus laptop keyboard.

Step-by-Step Solution:

  1. Turn off your laptop and unscrew the bottom panel to access the internal components.
  2. Gently remove the keyboard by lifting it from its slot and disconnecting the ribbon cable attached to the motherboard.
  3. Replace the faulty keyboard with the new one, making sure to securely connect the ribbon cable.
  4. Test the new keyboard before reassembling the device to ensure all keys are functioning properly.

Recommended Article: How to fix a computer key on my Asus laptop?


4. Overheating Issues: Keeping Your Device Cool

Common Symptoms:

  • The device becomes extremely hot after short periods of use.
  • The laptop or tablet shuts down abruptly due to overheating.
  • The fans are noisy, or you notice a lack of airflow.

How to Fix It: Overheating can damage internal components and degrade your device’s performance over time. Often, the problem stems from dust buildup or a malfunctioning fan.

Step-by-Step Solution:

  1. Turn off your device and unplug it from any power sources.
  2. Remove the back cover to access the cooling system, including the fan and heatsinks.
  3. Use compressed air to clear out any dust or debris from the fan and vents.
  4. If overheating persists, you may need to replace the thermal paste on the CPU, a simple but effective fix.
  5. Reassemble the device and ensure proper ventilation to prevent future overheating.

Recommended Article:
How to properly cool your computer and prevent overheating?

Asus Advanced Cooling


5. Charging Port Problems: Restoring Power Connection

Common Symptoms:

  • Your device won’t charge, or the charging connection is intermittent.
  • The charging cable feels loose when plugged into the port.

How to Fix It: Charging port issues can be frustrating, but the good news is that they can usually be fixed with a simple part replacement.

Step-by-Step Solution:

  1. Turn off your device and remove the back cover.
  2. Locate the charging port on the motherboard.
  3. Carefully disconnect the charging port, and install the new one by reconnecting it to the board.
  4. Reassemble the device, making sure the new charging port is properly aligned and secured.
  5. Test the device to ensure it’s charging as expected.

Recommended Part:
To ensure the safety and longevity of your Asus machine, we strongly recommend purchasing a genuine Asus charger from our website. Our chargers, whether for your phone, tablet, laptop or even ROG Ally, are rigorously tested to meet the highest quality standards and provide perfect compatibility.

ROG Gaming Charger Dock | Gaming power-protection-gadgets|ROG - Republic of  Gamers


Empowering Your Tech Repairs

Regular maintenance and timely repairs can extend the life of your Asus device and keep it running like new. With genuine parts from Asus Accessories, you can ensure your device remains reliable and high-performing for years to come. If you’re experiencing any of these common issues, check out our selection of OEM Asus parts in our store and take the DIY route to restore your device.

By using authentic Asus components, you maintain the integrity of your device, ensuring it performs just as it did when you first unboxed it.